Last updated: January 2026

At MoveWell Home Physio, your privacy is very important. This Privacy Policy explains how we collect, use, store, and protect your personal information when you contact us, use our website, or receive home physiotherapy support.

MoveWell Home Physio is operated by Linda Jones, qualified Physiotherapy Assistant and founder of MoveWell Home Physio.

MoveWell Home Physio provides home-based physiotherapy support to clients who have already been assessed by a qualified healthcare professional, such as a GP, physiotherapist, orthopaedic surgeon, consultant, occupational therapist, or clinician, and have been given a prescribed exercise or rehabilitation programme.

For the purposes of data protection law, MoveWell Home Physio is responsible for the personal information we collect and use.

Contact:
MoveWell Home Physio
[Add business address or area covered]
Email: [Add email address]
Telephone: [Add phone number]
Website: [Add website address]

We may collect and hold the following information:

• Your name, address, telephone number and email address
• Emergency contact details, where appropriate
• Information about your referral, prescribed exercise programme, treatment plan, mobility, injury, surgery or rehabilitation needs
• Relevant medical history that you choose to share with us
• Appointment details and records of visits
• Notes relating to your progress, exercises, support given and outcomes
• Payment records
• Website contact form enquiries
• Any information you provide when contacting us by phone, email, website or social media

Because MoveWell Home Physio provides health-related support, some of the information collected may be classed as special category data, such as health information.

We use your personal information to:

• Respond to enquiries
• Arrange appointments and home visits
• Confirm that you have been assessed by a suitable healthcare professional
• Support you with your prescribed exercise or rehabilitation programme
• Keep accurate notes about the support provided
• Monitor your progress safely
• Communicate with you, your family member or carer, where you have agreed to this
• Manage payments, invoices and business records
• Meet legal, professional, insurance and safeguarding responsibilities
• Improve the quality of our service

We only collect information that is relevant and necessary for providing a safe and professional service.

Under UK data protection law, we must have a lawful reason for using your personal information.

We may process your information because:

• It is necessary to provide a service you have requested
• You have given consent for us to contact you or work with you
• We have a legitimate interest in running and managing MoveWell Home Physio
• We need to keep records for legal, insurance or professional reasons
• We may need to protect your vital interests in an emergency

Where health information is used, this is handled carefully and only where necessary to provide safe support, manage your care, or meet legal and professional obligations.

We do not sell your personal information.

We may share information only where necessary and appropriate, for example with:

• Your GP, physiotherapist, occupational therapist, orthopaedic surgeon, consultant or other clinician, where relevant and with your agreement where required
• A family member, carer or representative, if you have asked us to do so
• Emergency services, if there is an urgent concern for your safety
• Professional advisers, insurers or regulators, if required
• Payment, website, email or IT service providers who help us run the business securely

Any sharing of information will be limited to what is necessary.

We take reasonable steps to protect your information from loss, misuse, unauthorised access or disclosure.

This may include:

• Keeping paper records secure
• Using password-protected electronic systems
• Limiting access to personal information
• Keeping only information that is necessary
• Reviewing records regularly

We only keep your personal information for as long as necessary.

Client records may be kept for a period required for professional, legal, insurance or safeguarding reasons. After this time, information will be securely deleted, destroyed or anonymised.

Under UK data protection law, you have rights regarding your personal information. These may include the right to:

• Ask for a copy of the information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete information in certain circumstances
• Ask us to restrict how we use your information
• Object to certain uses of your information
• Withdraw consent where consent is the lawful basis for processing

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection. The ICO advises that privacy notices should tell people they can complain to the ICO. 

Our website may collect limited technical information, such as your IP address, browser type, pages visited and how you use the site. This helps us understand how the website is used and improve the service.

If cookies are used on the website, they should be explained clearly in a cookie notice or cookie banner.

If you contact MoveWell Home Physio through the website, by email, phone or social media, we will use the information you provide to respond to your enquiry and provide information about our services.

We will not add you to a marketing list unless you have clearly agreed to receive marketing communications.

We may contact you with service updates or relevant information if you have agreed to this or where there is a legitimate reason to do so.

You can ask us to stop sending marketing messages at any time.

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

For questions about this Privacy Policy or how your personal information is used, please contact:

MoveWell Home Physio
Linda Jones
Email: [Add email address]
Telephone: [Add phone number]
Website: [Add website address]
Address/Area covered: [Add business address or service area]rivacy Notice for KAORI Reed Diffusers

Last updated: June 2026

KAORI Reed Diffusers respects your privacy and is committed to protecting your personal information. This privacy notice explains how we collect, use and protect any personal information you provide when visiting our website, contacting us, placing an order, requesting information, or making a stockist enquiry.

KAORI Reed Diffusers is a nature-led home fragrance brand creating luxury reed diffusers inspired by the Dorset coast, the New Forest and scent memory.

Business name: KAORI Reed Diffusers
Contact: hellojones@virginmedia.com
Website: www.kaorireeddiffusers.co.uk

For the purposes of UK data protection law, KAORI Reed Diffusers is the data controller of any personal information you provide to us.

We may collect and process the following information:

• Your name
• Your email address
• Your phone number, if provided
• Your delivery or billing address, where required for an order
• Details of enquiries, orders, sample requests or stockist interest
• Any information you choose to provide through our contact form, email or website
• Basic website usage data, such as cookies or analytics information, where enabled

We only collect information that is necessary to respond to enquiries, process orders, provide our products and improve our website and customer experience.

We may use your personal information to:

• Respond to enquiries
• Process and manage orders
• Arrange delivery of products or samples
• Contact you about your order, enquiry or stockist request
• Provide customer support
• Improve our website, products and services
• Send updates or marketing emails, where you have chosen to receive them
• Meet any legal, tax or accounting obligations

We will never sell your personal information.

If you make a purchase through our website, payment information may be processed securely by a third-party payment provider. KAORI Reed Diffusers does not store your full card details.

Under UK GDPR, we rely on the following lawful bases:

• Contract — when processing your information to fulfil an order or provide a requested product or service
• Consent — when you sign up to receive marketing emails or provide information voluntarily
• Legitimate interests — to respond to enquiries, manage our business, improve our website and support customer relationships
• Legal obligation — where we need to keep records for tax, accounting or legal purposes

We will only send you marketing emails if you have chosen to receive them. You can unsubscribe or ask to be removed from our mailing list at any time by contacting us.

Our website may use cookies or analytics tools to understand how visitors use the site and to improve its performance.

Cookies are small files stored on your device. Some are necessary for the website to function, while others help us understand website use. You can adjust your browser settings to refuse or delete cookies if you prefer.

We may share limited personal information with trusted service providers where necessary, such as:

• Website hosting providers
• Payment processors
• Delivery or courier services
• Email or marketing platforms, where used
• Professional advisers, where required for accounting or legal purposes

We only share information where necessary and expect our service providers to keep your information secure.

We may also share information if required to do so by law.

We take reasonable steps to keep your personal information secure. Information may be stored within secure email systems, website platforms, order management systems, or password-protected devices.

We only keep personal information for as long as necessary for the purpose it was collected, including to fulfil orders, respond to enquiries, maintain business records and meet legal obligations.

Under UK data protection law, you have rights in relation to your personal information. These may include the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, where appropriate
• Object to or restrict certain types of processing
• Withdraw consent where processing is based on consent
• Request a copy of your data in a portable format, where applicable

If you wish to exercise any of these rights, please contact us using the details below.

If you have any questions about this privacy notice or how your personal information is handled, please contact:

Linda Jones
KAORI Reed Diffusers
Email: hellojones@virginmedia.com
Website: www.kaorireeddiffusers.co.uk

If you are unhappy with how your personal information is handled, please contact us first so we can try to resolve your concern.

You also have the right to complain to the UK Information Commissioner’s Office.

ICO website: https://ico.org.uk

We may update this privacy notice from time to time. Any changes will be po